Ballad Health has selected Practicing Excellence as its partner in advancing human development by implementing skill-building programs to develop its teams and drive progress toward organizational goals. Through this partnership, Ballad Health reaffirms its commitment to invest in its people by embarking on a continuous improvement journey, impacting every healthcare team member.
Ballad Health is a system of 20 hospitals, post-acute and behavioral health services, and a large multi-specialty group physician practice serving 29 counties in Northeast Tennessee, Southwest Virginia, Northwest North Carolina, and Southeast Kentucky. We are thrilled to be partnering with Ballad as it rolls out an initiative called “B Excellent” to its 15,000 associates to transform organizational performance and culture. We will work together to cultivate a high-performance workplace that fosters well-being, patient connection, and team collaboration to drive transformative results.
“Mapping human development and skill-building to organizational, team, and individual goals has proven to drive outsized returns in wellness, retention, engagement, and customer loyalty,” said Gidon Margolin, President of Practicing Excellence. “We are grateful to stand beside the exceptional team at Ballad Health as they endeavor to help their teams build skills that drive outcomes, restore purpose, and impact how care is delivered.”
Ballad Health will launch programs centered on advancing skills in patient connection and team collaboration. Through our time-tested, evidence-based human development and skill-building process, we aim to empower individuals at Ballad Health to reach their full potential, enhance their capabilities, and foster a culture of continuous learning and growth.
“At Ballad Health, we’re thrilled to partner with Practicing Excellence to elevate our patient care and clinician experience,” said Alan Levine, Chairman and Chief Executive Officer At Ballad Health. “By investing in our team’s skills and connection, we’re not just transforming healthcare delivery—we’re creating meaningful moments that matter for our patients and professionals in the Appalachian Highlands.”
Practicing Excellence looks forward to supporting Ballad Health’s vision to build a legacy of superior health by listening to and caring for those they serve.
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Now, more than ever, skill-building in healthcare is crucial. If you’re seeking assistance to elevate your organization’s continuous improvement journey, get in touch with us now!

Practicing Excellence builds skills to drive outcomes in well-being, patient experience, and leadership effectiveness. Built for busy clinicians, our micro-learning solution delivers short, evidence-derived, video-based coaching to clinicians, leaders, and teams through our mobile app. We partner with some of the nations’ most prominent health systems and medical groups to deliver coordinated skill-building programs that provide measurable results. Learn more at practicingexcellence.com.