Telehealth essentials


With telehealth visits now multiplying rapidly in volume due to impact of the COVID-19 pandemic, healthcare systems are increasing telehealth capacity as quickly as possible to provide care.  As a result, clinicians are finding themselves conducting a video visit for the very first time. These telehealth essentials launch a new format called Audio Pearls that feature a podcast-style voiceover and on-screen how-tos. As a reminder, this content is offered with no viewing restrictions. We encourage you to share these tips with clinicians, nurses, staff, and others across your organization.

Charbel Salem Practicing Excellence

Telehealth Essentials,

Part 6

POSTED: 05/22/2020

The story of how one organization successfully managed a rapid transition to thousands of video visits.

Clinician Experience Project Sherry Kroll

Telehealth Essentials,

Part 5

POSTED: 05/15/2020

Tips and best practices from a frontline physician to enhance patient connection on a video visit.

Managing Covid19

Telehealth Essentials,

Part 4

POSTED: 05/08/2020

A four-step process to evaluate COVID-19 patients on a video visit.

Telehealth Essentials,

Part 3

POSTED: 05/01/2020

Three must-do, failsafe techniques for deepening communication with patients on video visits.

Telehealth Essentials,

Part 2

POSTED: 04/24/2020

Four proven clinician patient connection actions that are key to a successful video visit.

Telehealth Essentials,

Part 1

POSTED: 04/19/2020

Five steps for every telehealth visit to help the encounter to go well for the caregiver and the patient.