Salem Memorial District Hospital (SMDH) has selected Practicing Excellence as its partner in advancing the leadership development of their non-clinical leaders.
Located in Salem, Missouri, SMDH is loyal to their community and mission — to provide quality, patient centered healthcare, with compassion and professional excellence, to every patient, every encounter, every time.
Since opening their doors in 1970, SMDH has undergone significant growth and change over the years, including the development of a long term care facility, outpatient treatment and ambulatory surgery clinic, and expansions of the laboratory, emergency, and radiology departments. This partnership is just the latest investment from Salem in their organization and its people, supporting their goal of being an integral part of the communities they serve.
“We explored several leadership development opportunities and intentionally chose Practicing Excellence because of its strong focus on human connection and leading change. We recognize that systems, processes, and outcomes cannot truly improve without first investing in the people who lead and deliver the work. Practicing Excellence prioritizes relationship-centered leadership, emotional intelligence, and trust-building – foundational elements that enable meaningful change. By strengthening human connection first, we believe our organization will be better positioned to lead change effectively, improve collaboration, and achieve sustainable improvements in quality, safety, and patient outcomes.
We believe Practicing Excellence will have a meaningful impact on both our culture and our outcomes. By equipping leaders with skills to foster human connection, communicate effectively, and guide change, the program will strengthen engagement across all levels of the organization. This, in turn, will support safer, higher-quality patient care, improve teamwork and collaboration, and enhance staff satisfaction and retention. Ultimately, we expect this partnership to create a more resilient, empowered workforce capable of driving sustainable improvements in both patient and organizational outcomes.”
-Kendra Mobray, RN
Director of Quality Improvement/Risk Management
Salem Memorial District Hospital
“Salem Memorial has a long-standing commitment to investing in its people, and we’re honored to partner with them in developing their leaders to meet the realities of today’s healthcare environment. By focusing on practical, evidence-based skill building, this partnership helps leaders strengthen their teams, improve daily interactions, and translate organizational goals into meaningful action.”
-Gidon Margolin
CEO
Practicing Excellence
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ABOUT SALEM MEMORIAL DISTRICT HOSPITAL
SMDH is a 25 bed Critical Access Hospital located in Salem, Missouri. We strive to provide the residents of our hospital district and surrounding communities with State-of-the-Art Technology and Compassionate Quality Care.
ABOUT PRACTICING EXCELLENCE
Practicing Excellence is a human development company that empowers healthcare organizations to scale learning across all teams and disciplines. Our evidence-based approach connects skill building directly to organizational priorities, ensuring every learning experience drives measurable impact. By aligning development with goals such as patient experience, team engagement, leadership growth, and clinical excellence, we help organizations transform strategy into daily practice. Through scalable, habit-forming learning, we empower individuals and teams to develop the skills that yield sustainable outcomes and foster a thriving culture of excellence.
Nick Chicchetti is a Marketing Specialist at Practicing Excellence, specializing in developing, implementing, and analyzing marketing strategies and development of content. He brings over five years of healthcare marketing experience, and has a passion for driving change and improving experiences across the healthcare continuum.
