PRACTICING EXCELLENCE FACULTY
Tips, Tricks, and Guidance For Interviews & Filming
Supporting faculty to Prepare, Rehearse, and film scripted content
We’re excited and honored to have faculty from a wide range of backgrounds, specialties, and passions join us in coaching fellow care team members through our program content. Watch the following videos to gain a better understanding of the what you can do as a faculty member to learn about, rehearse, and get ready for your tip interviews and filming.
Remember, we’re here with you every step of the way!
Excellent On-Camera Delivery
There are different components that go into an excellent on-camera delivery, such as: your body language, use of hands while speaking, facial expressions, voice projections, annunciation, and pace of speech.
Asking for Help
What to look for: Pace of speech, use of hands.
The Team
What to look for: Open arms, friendly tone and pace, use of hands.
The 80:20 RuLE
What to look for: Voice intonation, use of hands, facial expressions.
YOU HAVE MY 100% ATTENTION
What to look for: Annunciation, use of hands, pace of speech.
Great STORYTELLING FOR “THE HOOK”
A hook is a really intriguing or ear-catching way to introduce your topic or tip. It can be a story, a past interaction with a patient, or a personal anecdote. A good “hook” will include an element of emotion and authenticity, and allows viewers to feel connected to what they’re learning.
TAPPING THE TEAM TO RAISE HEALTH EQUITY
What to look for: A compelling patient story.
TALKING WITH OUR FACES
What to look for:
A movie story.
BODY LANGUAGE TO ACCEPT OTHERS
What to look for: A personal physician-patient interaction.
NURSING AS A CARING EDUCATOR
What to look for: A personal story as a patient.
DATA & EVIDENCE-DRIVEN COACHING
It is important that we use data and evidence-based studies to back up the statements spoken in our tips. It builds credibility for our learners, adds depth to our notes, and strengthens our content. You can use compelling statistics to impress a point, studies that have proven or disproven the content you are talking about, or information/reflections from highly respected authors and researchers in your topic.
AN AIR OF CONFIDENCE
What to look for: A relevant research study.
The CAMPGROUND RULE
What to look for: Statistics from a published author.
FAMILY AS CARE PARTNERS
What to look for: A survey of hospitals, research studies.
UNDERSTANDING OPTIONS
What to look for: A quote from published article.
IDEAL APPROACH FOR HOW-TO STEPS
The how-to steps in our tips provide actionable ways that clinicians can use this tip. It is generally 3 steps of best practices, things to try, what to do, or what to say. Try to use concrete examples of how learners can implement this tip that you are teaching about.
and TAKING CARE OF PATIENTS WHO ARE DIFFERENT FROM US
What to look for: How to steps of ask, listen, accept.
RESPONDING TO PATIENT FEAR
What to look for: Recommendations to identify, respond, and match.
TAKING CARE OF SELF
What to look for: Priorities of finding time and choosing activities.
KEEP IT POSITIVE
What to look for: three different practices including Three Good Things, Acts of Kindness, Show Gratitude.
A STRONG “TRY THIS CHALLENGE”
The final component to our coaching tips is our Try This Challenge. This is a call-to-action for clinicians at the end of every tip. It should be a simple and single directive that clinicians can try, share, or do, knowing that small actions can help build lasting and effective skills.
SUPPORTING PATIENTS WITHOUT VISITORS
The Challenge: To acknowledge in your next patient encounter.
Managing Fear
the Challenge: To validate fear in your next patient encounter.
We are with you
The Challenge: Try using a specific phrase.
SETTING UP A WAIT TIME PROCESS
The Challenge: Define or refine wait time process.