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Connect

Improve the patient experience and drive consumer loyalty.

Connect Better To Patients

Learn patient experience skills stepwise to grow loyalty, improve scores, and tackle patient communication challenges. Advance clinician well-being by helping clinicians reconnect to purpose-driven work.

Improve Through Micro-Learning

Our innovative app provides videos that can be completed on-the-go in 2 to 5 minutes through micro-learning to apply new skills. Skill-building content is designed by clinicians, for clinicians to enable quick learning.

Partner With Our Advisors

Integrate our implementation blueprints into your existing settings to activate team engagement, increase access for clinicians, and accelerate outcomes. Engage with our national network of health system partners to exchange proven practices for improving the patient experience.

Meet your organization’s patient experience goals by implementing clinician skill-building tools.

Sentara Medical Group Outcomes

The impact of their transformation.

SKILL-BUILDING VIDEO RESOURCES VIEWED

48%TILE TO 85%TILE

JUMP IN RATE YOUR PROVIDER SCORES

18 months

to see an impact through improvement

2+ Million

cost reduction in provider turnover

NorthBay Healthcare utilized the Connect program to drive results in patient experience through clinician engagement.

Want more information about the Connect program?