We’re excited to announce the release of a new standalone skill in the Practicing Excellence library: Keeping Patients in...
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Transforming Your Team: Five Ways to Cultivate a Culture of Continuous Improvement in Five Minutes
With lives on the line, it’s no wonder clinicians often feel as though they have to have all the answers. Although this...
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Want to Teach Your Team How to Improve the Patient Experience? Start with Skill Building
“The patient experience is now globally recognized as an independent dimension of healthcare quality,” according to the Journal...
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3 Tips to Help Your Leaders Nurture Team Ownership
Recently, a physician leader shared a valuable perspective, stating, “I think one of the most challenging aspects of [our role]...
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5 Tips on How to Improve the Patient Experience by Changing Your Body Language
Effective communication between clinicians and patients is vital to ensure better care outcomes. While we often focus on how to...
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How To Bring Value-Based Care Into the Exam Room
In the fifth episode of This Clinical Life, I sat down with Jennifer Main Rutberg, MD, Medical Director of Care Coordination at...
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