When we honor the stories of veteran patients, we honor the lives of those who serve and have served our country.
Honoring Their Journey: Why Veteran Patient Experience Matters
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July 4, 2026
Honoring Their Journey: Why Veteran Patient Experience Matters
Patient Experience, Human Connection Skills, Patient Experience, Skill Building, Skill Building in HealthcareWhen we honor the stories of veteran patients, we honor the lives of those who serve and have served our country....
July 29, 2025
Introducing Our Newest Program: Understanding the Current Use of AI in Healthcare
All Resources, Patient Experience, Patient ExperienceWe’re proud to launch our newest program: Understanding The Current Use of AI in Healthcare! A five-month journey designed to equip clinicians and care teams with the knowledge, clarity, and confidence to understand and apply AI in...
July 18, 2025
Introducing Our Newest Program: Building a High Reliability Organization
All Resources, Patient Experience, Patient ExperienceWe’re excited to announce the launch of our new Building a High Reliability Organization program—designed to equip every member of your healthcare team with practical, skill-based tools to advance safety, reliability, and a culture of...
June 11, 2025
Introducing the Ambulatory: Honoring Patient Uniqueness Certification Programs
All Resources, Patient Experience, Patient ExperienceNow available in three tailored versions for clinicians, clinical staff, and non-clinical staff, the Ambulatory: Honoring Patient Uniqueness Certification Program helps care teams deliver more personalized, respectful, and...
May 12, 2025
Advancing Hospitalist Skills to Improve Patient Experience with the Hospital Medicine: Human Connection Certification Program
All Resources, Patient Experience, Patient ExperiencePracticing Excellence’s mission is to help helps organizations, teams, and individuals build skills to drive outcomes. Through role-specific, programmatic, app-based micro-learning, we scale skill building as an enterprise-wide,...
April 16, 2025
Excellence Redefined: Launching the Distinguished Emergency Medicine Patient Experience Certification Program
All Resources, Patient Experience, Patient ExperiencePracticing Excellence delivers role-specific, programmatic, app-based micro-learning, to scale skill building as an enterprise-wide, synchronous, on-demand solution. We bring this impact to emergency medicine through our curriculum of...