COVID-19: Care in a Crisis
The COVID-19 pandemic has no doubt changed healthcare and its caregivers in lasting ways, so we are offering new COVID-19 content with no viewing restrictions as a way to say that we see you and we acknowledge what you’re up against. We invite you to view these tips in between your busiest moments, and we encourage you to freely share with clinicians, nurses, staff, and others across your organization.
COVID-19: Going Beyond “How are you?”
POSTED: 03/30/2021
Two strategies to greet and respond to teammates that create authentic connection.
COVID-19: The Power of Passing Compliments
POSTED: 03/23/2021
Two guiding points for passing purposeful compliments to peers, teams, leaders, and beyond.
COVID-19: Bringing care back
POSTED: 03/16/2021
Four approaches to advance patients returning for in-person care.
COVID-19: Helping Patients Get the COVID-19 Vaccine
POSTED: 03/09/2021
How to support patients in getting the vaccine as more patients become eligible.
COVID-19: COVID-19 VACCINE HESITANCY
POSTED: 03/02/2021
Five patient communication techniques to advance intent to receive the vaccine.
COVID-19: Connecting Gestures to Overcome BedsidE Barriers
POSTED: 02/23/2021
Two ideas to improve connection with masked patients while wearing PPE.
COVID-19: Supporting Patients Without Visitors
POSTED: 02/16/2021
Two ways to support patients when loved ones cannot visit them.
COVID-19: Care in a Crisis
POSTED: 02/09/2021
Two reflections for getting through one of the most challenging times we have ever faced.