Dr. Charbel Salem, Chief Medical Officer of King’s Daughters Health System, speaks with Dr. Stephen Beeson, founder and CEO of Practicing Excellence, about his organization’s challenges and success drivers of scaling a robust telehealth program at breakneck speed.
Dr. Salem shares his experience of leading rapid-cycle telehealth growth through the following topics:
- respecting the dynamics of change management and leaders at all leaders
- recognition that video visits work in tandem with in-person visits
- the importance of a clear workflow for clinicians and leaders
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