Click the video below to listen as Dr. Sherry Kroll of Hartford HealthCare Medical Group speaks with Dr. Stephen Beeson, founder and CEO of Practicing Excellence, about the learning curve that came with setting up the technology to care for a broad spectrum of patients on video visits.
Dr. Kroll shares best practices by her own trial-and-error for:
- replicating the visit as if the patient was coming from home
- addressing the challenges of the trouble spots in video visits
- encouraging patients to connect via video to strengthen clinician-patient relationships
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