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Click the video below to listen as Dr. Sherry Kroll of Hartford HealthCare Medical Group​ speaks with Dr. Stephen Beeson, founder and CEO of Practicing Excellence, about the learning curve that came with setting up the technology to care for a broad spectrum of patients on video visits.

Dr. Kroll shares best practices by her own trial-and-error for:

  • replicating the visit as if the patient was coming from home
  • addressing the challenges of the trouble spots in video visits
  • encouraging patients to connect via video to strengthen clinician-patient relationships

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