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Click the video below to listen as Dr. Sherry Kroll of Hartford HealthCare Medical Group​ speaks with Dr. Stephen Beeson, founder and CEO of Practicing Excellence, about tips and best practices to improve the experience for patients on a video visit.

Dr. Kroll offers her wisdom from the frontline and shares tips for:

  • how to adjust your screen for on-screen patient interaction
  • how to share your screen with the patient to navigate the medical record together
  • how to enhance patient connection through small, but important techniques

Clinician Experience Project Sherry Kroll

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