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Jill Kruse, MD, doesn’t see empathy as another thing to do, but as an essential ingredient for good medicine. Sure, many studies have shown that empathy is directly related to patient satisfaction, adherence to medical treatment, reduced lawsuits, and improved outcomes, but this story shows us what empathy truly looks like in the exam room. Not to mention the infectious impact it will have on your patients and your experience as a clinician.

Here is her story…