Speaking Formats Include:
- One and two-day retreats
- Full and half-day workshops
- Specialized break-out sessions
Dr. Stephen Beeson
Dr. Stephen Beeson is a board-certified family medicine physician and a recognized expert in physician coaching, engagement and performance improvement. He’s the author of two national best-selling books, Practicing Excellence: A Physician’s Manual to Exceptional Healthcare and Engaging Physicians: A Manual to Physician Partnership. Dr. Beeson has traveled across the country working with hundreds of health care systems to help engage, enroll and develop physicians to lead.
As the Physician Director for the Sharp Experience at Sharp Rees-Stealy Medical Group, in San Diego, Dr. Beeson helped improve physician performance in patient satisfaction from the sixth percentile to above the ninetieth percentile nationally, while the Medical Group was recognized nationally with four Honoree Acclaim Awards from the AMGA as well as the Malcolm Baldrige Award.
Sharp HealthCare demonstrated their ultimate support by funding PracticingExcellence allowing Dr. Beeson to bring these proven approaches to organizations everywhere.
Dr. Larry McEvoy
Dr. Larry McEvoy has extensive experience as an emergency physician, thought leader and physician executive. His background in the clinical, business, and strategic arenas of health care make him a clear and authentic voice on the key issues facing healthcare leaders and organizations. He spent several years at the Billings Clinic during its own journey from inception, through its work in quality and patient experience, to its station as one of the most-recognized examples of a multi-specialty, integrated health system. The Billings Clinic was recognized in 2012 by Consumer Reports as the number one healthcare organization in the country for patient safety.
As CEO at Memorial Health System in Colorado Springs, Dr. McEvoy led a $100M turnaround, the emergence of a culture of collaboration and commitment and Memorial’s transformation from an at-risk and unfunded municipal hospital to the threshold of its merger with the University of Colorado Health System. Dr. McEvoy is dedicated to helping organizations build collaborative infrastructures “top-down, bottom-up, and side-to-side,” resulting in improved team and system performance.
Dr. Daniel L. Meltzer
Dr. Meltzer currently serves as the Chief Learning Officer for PracticingExcellence.com. He is the immediate past Chief and Chairman of the Department of Emergency Medicine at Kaiser Permanente, San Diego, and Clinical Faculty at the University of California, San Diego, School of Medicine.
Prior to completing his medical degree at Boston University, Dan earned a Master’s Degree in Health Services Administration and worked in healthcare consulting. A decade before organizations began focusing on physician engagement and improving the patient experience, Dan was developing a deep understanding of how to build healthcare teams and systems around what matters most to patients. Dan’s core strength is helping organizations understand and improve the physician experience, yielding sustainable improvement in patient care. Dan bridges the gap between physicians, leaders and systems, and offers tested methods for equipping physicians, nurses and administrators with patient-centered tools that drive higher quality interactions and improve team effectiveness.
Under his leadership, he led his team to achieve the highest TJC quality ratings at Kaiser Permanente. Dan also helped build a Joint Commission-certified “gold” stroke center, created and implemented a clinical decision unit, managed two high-level Urgent Care units, and reduced hospital admissions and improved patient access and service - all while nearly doubling the size of his physician staff and budget. His speaking and leadership problem-solving expertise create lasting results in patient care and organizational performance.
The Ultimate Strategy: Advancing Physician Effectiveness
Many of our strategic and operational challenges, such as quality, cost and
the patient experience, are heavily influenced by physicians. This program outlines a strategy to advance Physician Effectiveness in your organization and bring measurable, positive change into the clinical environment. You’ll learn how leaders activate physicians in pursuit of a shared mission, and how to create physician participation, support and leadership. Drs. Beeson and McEvoy will share “road-tested strategies” that equip clinical teams to do what they do best on behalf of patients.
Crafting The Optimal Patient Experience
From a physician’s perspective, how we shape the patient experience affects everything - clinical, financial, ethical and emotional. Learn the proven techniques for involving patients in the experience they need and seek. This presentation embodies a simple, interactive “How To,” using patient–centered behaviors that work for patients and physicians alike.
How to Use Measurement to Engage and Drive Performance
High performance cultures are rich in feedback loops. The proper use of performance feedback, both formal and informal, can accelerate improvement and deepen commitment and energy in your teams and organization. The process of providing feedback to physicians can be one of the most powerful tools to drive system goals. This presentation focuses on what to measure, how to report credibly, how to select goals and drive results using data.
Creating a Physician Coaching Culture
The best professionals and teams don’t strive to improve in isolation—they do
it together through coaching. This presentation stresses the importance of a coaching/mentoring culture and cites examples of quality, engagement and satisfaction improvement that result from coaching. You’ll learn how to create a successful coaching approach with and by physicians. Drs. McEvoy and Beeson review a simple, step-by-step approach to selecting, developing and supporting physician coaches as they share case studies of successful coaching approaches.
Keys to Successful Dyad Leadership
In this era of increasingly coordinated care, the integration of hospital and outpatient environments, and the emphasis on both individual and population care, dyad leadership has become an essential capacity of any organization that hopes to combine business acumen with clinical excellence. This presentation illustrates the key aspects of successful dyads, the typical pitfalls of dyads and how to create powerful dyad leadership that energizes your organization. Real-world experience, illustrative data and key methodologies are revealed in this insightful and common sense session.
Creating the Physician Code: The Why and How
A collaborative physician group that enhances both clinical care and operational performance is critical to the vigor of any healthcare organization. But unraveling the complex history and tribal conflicts within the physician world remains a difficult task. This presentation helps you create an “inside out” approach for inviting physicians to create a strong commitment toward collaboration, consistency, innovation and multidisciplinary care that results in catalyzed performance throughout your organization.
What’s In It For Us? A Compelling Case for Change
Dragging people through change, whether physicians, leaders or patients, is a low-yield, high-energy strategy. This presentation reviews how to leverage your current circumstances toward an intrinsic commitment to a positive future. Using real-world examples and insights from neuroscience, strategy and the origins of clinical cultures, Drs. McEvoy and Beeson help you craft an approach that helps physicians and leaders move from “Why change?” to “Let’s get moving!”
Keys To Improved Physician Leadership
Physician leadership, both formal and informal, singular and organizational, comprises a necessary and rare capacity in health care organizations. For physicians, physician leaders and executives, this session maps out an approach to physician leadership designed for physicians, by physicians and with physicians. Key structures, decision rules and developmental emphases are examined against real-world experience and successes and failures, to give you a clear edge in accelerating your physician leaders to the next level.
Who We Work With
We speak to leaders at all levels in healthcare – physicians, physician leaders, board members, executives and clinical teams.
Our physician faculty are thought leaders on many issues that impact the clinician experience and improve organizational performance. Let us help your organization find answers with speeches designed to mobilize your team, and educational sessions that help you align countermeasures to our common challenges:
- Physician Leadership Development
- Promoting Physician Engagement
- The Physician’s Role in a Patient-Centered Culture
- Creating Physician Collaboration
- Building a Patient-Centered Care Culture
- How to Coach Physicians
- Selecting and Developing Physicians
- Maximizing Board-Physician Relationships
- Physician Integration: Structures and Cultures
- Improving Physician-Nurse Collaboration
- Developing Team-based Care
- Creating Trust
- Delivering the Patient Experience: Every Patient, Every Time
- How to Select and Onboard Physicians
- Integrating Systems: A How-to Approach
- The Tough Colleague: A Proven, Practical Approach
- How to Engage Physicians Around a Shared Mission
- Gathering, Assessing, Reporting and Leveraging Performance Data
- Dyad Leadership
- Leading the Clinical Microsystem
- Simple Rules for Complex Performance
- The Science of Transformation
- Leading for Influence and Resilience: A Strategy For Leaders And Teams